Tips for your Europa-Park visit

You can find an information board in front of every attraction site, which details all safety precautions and limitations. Children of a certain age and height are only permitted to ride rollercoasters (e.g. 11, 140 means aged 11 and over, and 140 cm tall). Some attractions also require a maximum height. These safety instructions have been determined by the MOT, and need to be strictly followed. More details

"Fit for Kids" - Europa-Park is the first theme park in the world that is MOT-certified. More details

Information for persons with greater thigh and/or body proportions 

The rollercoasters ARTHUR, blue fire Megacoaster, Eurosat - CanCan Coaster / Eurosat Coastiality, Silver Star, WODAN - Timburcoaster and Voltron Nevera powered by Rimac are equipped with a safety bar system due to their high speed and acceleration forces. The degree of inclination of the bar is crucial for the bar closure, so the circumference of the hips and thighs is often decisive. Unfortunately, people with large thighs and/or body circumference cannot use these attractions.

Test seats are available for our guests at the beginning of the queuing area of those rides. Our staff will be happy to assist you with this.

You will receive all information, park tickets, brochures etc. at the information desks as well at the main entrance, the Euro-Tower, the big lake and in the Spanish themed area next to the adventure playground.

You can also withdraw cash at all 4 information points of the park.

Filming on your smartphone or other cameras during the rides is not permitted on the bigger and faster rollercoasters. GoPros that are fixed around the head, selfiesticks or cameras that are attached around the wrist are also forbidden. There are some exceptions: Cameras that are secured with a band around the chest. However, the staff make the decision onsite whether a belt of this kind is appropriate for the ride or not. Loose items need to be kept away and are not allowed to be held during the ride. Instructions by the staff need to be followed.

Tickets can be purchased on-site at the ticket office with a €10¹ surcharge on the online ticket price.

Tip: Europa-Park tickets are available online at tickets.europapark.de or at the best price in combination with an overnight stay at europapark.de/reservation!

Tickets without a specific date must be dated before visiting at europapark.de/exchange. If the tickets are not dated at admissions check, entry to Europa-Park cannot be guaranteed. A service fee of €10¹ per ticket applies to for subsequent on-site dating.

Discover our picnic spaces: In the historic Balthasar Castle garden, the German themed area and next to Wodan Timburcoaster.

You can find cashpoints at the information board at the main entrance, the lake, the entrance to the Spanish Arena, and in Greece next to the entrance of the 'Cassandra's Curse' as well as in the hotels 'Colosseo', 'Bell Rock', 'Krønasår' and 'Santa Isabel' and in the camp resort. You can also pay by card in some places of the park.

The First Aid Station is located next to the Euro-Mir rollercoaster in Russia. Professional paramedics are available during opening hours. Paramedics are also distributed around the park. In the case of an emergency, please inform a member of staff.

The lost and found is located by the main entrance as well as at the information point by the lake. If you have any questions, email us at: fundbuero@europapark.de. Feel free to download and complete our lost property form.

You can hire a locker at the main entrance for a small fee. Use of a small locker (36cm x 35cm x 57cm) is a one-off charge of €1.00¹, use of a large locker (92cm x 55cm x 80cm) is a one-off charge of €4.00¹. Each additional opening costs €1.00¹. The number of lockers available is limited.

Don't worry about carrying your shopping bags with you around all day! We will bring all of the shopping you have done until 3pm, safe and free of charge to the pushchair rental/main entrance, as well as to the reception of the Europa-Park Hotels. You can collect your shopping bags after 5.30pm.

After noon you can ask a member of staff or find out in our Europa-Park App about when the park closes.

Single Rider options are currently available.
ARTHUR
blue fire Megacoaster
Eurosat - CanCan Coaster
Voletarium
Voltron Nevera powered by Rimac 
WODAN – Timburcoaster

With VirtualLine, you can make effective use of your queuing time for certain attractions and save valuable time during your visit! Simply reserve the next free time slot in our app and visit another attraction or one of our cafés or restaurants at Europa-Park in the meantime.

VirtualLine is offered on the following attractions: 
blue fire Megacoaster
Euro-Mir
Pirates in Batavia
Poseidon water coaster
Voletarium
Voltron Nevera powered by Rimac
WODAN - Timburcoaster

Free WiFi is available at Europa-Park. 

Park directly by the main entrance! Buy your ticket on-site (€29.00¹ per parking space) or in advance at our ticket shop (€25.00¹).

On the parking spaces marked 'reserved parking' you can park free of charge for 20 minutes to drop off passengers or pick up your family or friends.

There are 86 charging points available throughout the Europa-Park Resort, 6 of which are fast-charging points.

Europa-Park: 
Main visitor car park area A, row 23: 34 charging points
Reserved VIP car park at the main entrance: 2 charging points

Hotels: 
'Colosseo': 16 charging points (including 2 fast charging points)
'Bell Rock': 6 charging points (including 2 fast charging points)
'Krønasår': 6 charging points (including 2 fast charging points)
El Andaluz': 4 charging points

Rulantica: 
Visitor car park: 12 charging points

It is not possible to reserve charging points in advance.

For direct payment (scan the QR code at the charging station and pay online), charging stations with a TYPE2 connection (up to 11 KW) are billed directly by our cooperation partner badenova. The current price with all price components is displayed transparently on the start screen as soon as you have scanned the QR code. There are no blocking fees.

If you pay with your personal debit card at a TYPE2 connection (up to 11 KW) charging station, your debit card provider will always process your payment. The costs and any blocking fees are dependent on your debit card or debit card provider and cannot be influenced by us.

Please note the following changes to the fast-charging regulations:

When paying directly at the fast-charging points (scan the QR code at the charging point and pay online), the billing is done directly via our cooperation partner badenova. The current price with all price components is displayed transparently on the start screen. If you pay with your personal debit card, billing is handled by the debit card provider. The costs depend on the debit card or debit card provider. Please note that a blocking fee may apply.

Dogs are allowed into the park provided a leash is used. Excluded here are so-called listed dogs/fighting dogs. The dogs are not permitted to be brought along on riding attractions, nor in some catering establishments. A dog set is available for dog owners free of charge at the main entrance. There are also 15 dog water stations around the park.

Tip: Tom's Dog Hotel. There is an option to place your dog in the nearby dog hotel Tom's Dog World. The services include a collection and drop-off service from the main entrance of Europa-Park as well as overnight accommodation for your dogs.