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Anreise in den Europa-Park

Information for travel agents

Booking information

We’re ready to welcome your customers to the Europa-Park Resort.

Send us your booking request (preferably in English or German) and we will inform you immediately if we can accommodate your customers reservation. Please provide the following information:

  • Arrival date (plus an alternative date if relevant)
  • Length of stay
  • Preferred themed hotel
  • Number of days entry to Europa-Park
  • Entry to Rulantica (type of ticket – Day, Afternoon, Evening, Moonlight - plus preferred date of visit)
  • Number of guests (please specify children’s ages)

Also state your travel agent details (license number, etc.).
 
For hotel reservations:

Email: hotel@europapark.de
Phone: +49 7822 860 567 9
 
For Camp Resort reservations:

Email: camp-resort@europapark.de
Phone: +49 7822 860 556 6

Frequently Asked Questions

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How do I pay the final balance?

We kindly ask you to pay the amount for the booked stay (minus commission) at least two weeks before arrival. You will find the payment details on the confirmation page. After payment we will send you an invoice upon request.
When checking in, the guest must present a voucher from your agency to proof that payment has been made.

I only want to reserve tickets for my customers.

For tickets only (i.e. without an overnight stay in one of Europa-Park’s themed hotels or Camp Resort) you can visit our ticket shop. There is a commission scheme in place if you purchase 100 tickets or more.

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Where can I reserve accommodation for groups?

For groups larger than 20 people, please contact gruppenreservierung@europapark.de. You can read further information on group bookings in advance.

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How can I reserve pitches at the campsite?

This can be done online, but no commission scheme applies.

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Accommodation, half board or full board?

Breakfast is always included with a hotel stay (on request at the Camp Resort). During the summer season we do not have half or full board options. Guests can reserve a table in the many hotel restaurants in advance via our apponline or by telephone.

Introductory offer for travel agents

If you would like to discover the Europa-Park Resort for yourself, we have a special offer for travel agents that we are happy to share with you. You can request information on the introductory offer below.

Brochure and promotional material

I would like to receive the following:

Travel Agent

Business Address

Contact

If you have any questions, please contact the UK representative for Europa-Park:
 
 Domink Seitz office.uk@europapark.com