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Report a lost item Lost and Found Rulantica

Have you lost an item in Rulantica? We would like to help you to get it back.

Please note the following information:

Please click on the button below to fill in the lost and found form.
We will contact you as soon as possible, whether we were able to find your item or not. In general, lost items will not be kept longer than six months.

If the item is found, you can choose between the following options:

1. Your lost property will be sent to you as an insured DHL package. Costs for this are independent of the size and weight of the parcel:
  • Germany: € 10.00
  • Europe-wide: 20,00 €

We will discuss the payment modalities with you when we contact you.

2. You collect the lost property yourself in Rulantica by arrangement.
If your item is found, you will be given a reference number. Please give this number when you visit Rulantica.

In order to be able to help you competently, we need the following information in advance. Please fill in the questions as detailed as possible to get the best and quickest help.

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Closed from 12. until 22.11.

The Rulantica water world will be closed from 12. until including 22.11.2024. From 23.11.2024, we will be back for you and are looking forward to your visit.

To the opening hours