For Guests with Disabilities

Rooms

Accessible rooms

The rooms feature detailed furnishing and lovingly arranged decorations in line with the theme of the hotel

Fully accessible room

Hotel 'Colosseo': one room for 4 people
Hotel 'Santa Isabel': one room for 6 people
Hotel 'Krønasår - The Museum-Hotel': two rooms for 2 people each. The rooms can be combined via a connecting door.
Hotel 'Bell Rock': two rooms for 2 persons and one room for 4 persons. The double rooms can each be connected to a 4-bed room via a connecting door.

Accessible friendly room

Hotel 'El Andaluz': one room for 2 people
Hotel 'Castillo Alcazar': one room for 4 people

In these hotel rooms, the requirements for guests in wheelchairs, for example in terms of passage widths and manoeuvring spaces, have been taken into account*. The bathrooms are steplessly accessible and equipped with wheelchair-accessible washbasins and handrails. If you have any further questions about our hotel rooms, please contact our hotel reservations department on +49 07822 860-5679 or send an e-mail to hotel@europapark.de.

*In contrast to our disabled rooms, our disabled-friendly hotel rooms may have restrictions with regard to the movement areas in the hotel room and in the bathroom.

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Take a look at the disabled as well as disabled-friendly rooms and our hotels.

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Accessibility

Public Areas

	Entrances Stepless access, min width 90cm, fully automatic sliding doors
	Lobby Manageable, receptions are accessible without steps
	Lifts All floors have stepless access to a lift
	Accessible toilets Hotels ‘Bell Rock’, ‘Colosseo’, ‘Santa Isabel’, and ‘Castillo Alcazar’. The Silver Lake City also offers accessible sanitary facilities.
	Restaurants & Bars Stepless access, min width of doors 90cm
	Pool Stepless access, entry to pools via stairs and handrails

Online reservation

Using our online booking portal, you can use the filter option ‘only show handicapped-friendly/accessible rooms’, which will take you straight to your ideal room. In order to add reduced tickets for Europa-Park and/or Rulantica, please make a note under 'Guest wishes'. We will then contact you in order to add tickets to your existing hotel reservation.

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Directions & Parking

You can get to us via car, train, bus or plane:

	Bus Stop 'Europa-Park Hotels' directly in front of the hotels 'Colosseo', 'El Andaluz', 'Castillo Alcazar' and 'Santa Isabel', as well as stops in front of the hotels 'Krønasår' and 'Bell Rock'. Guests of the Silver Lake City use the bus stop at the main entrance of Europa-Park.
	Train Station 'Ringsheim/Europa-Park' - a hotel shuttle can be booked (at extra charge) and we can reserve a suitable taxi for wheelchair users
	Disabled Parking in close vicinity of the hotel entrances

Wheelchair rental

You will find the wheelchair rental area at the hotel reception. Depending on availability, you will be able to rent a wheelchair for the duration of your visit to the park for a fee of €3.00¹ per day as well as a deposit of €50.

To be on the safe side, you are also welcome to reserve a wheelchair in good time before your visit by sending an e-mail to hotel@europapark.de.

We are here for you

If you have any questions, please do not hesitate to contact us.
We are happy to help - talk to us!

Phone: +49 7822 860-5679
Fax: +49 7822 860-5545
Email: hotel@europapark.de

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Aussenansicht des "Krønasår – The Museum-Hotel"

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¹ Price incl. VAT.
² Price incl. VAT, plus handling and shipping fee
All information is subject to change.