Tips of the tribe´s sages

Arrival: You can set up your cosy camp from 3pm.

Barbecue areas: After an exciting day on the prairie, you are welcome to prepare your own meals with the help of our wood at the barbecue areas. These are available from 5pm.

Car park: A car park is available at Silver Lake City.

Check-Out/Departure: On the day of your departure, we kindly ask you to pack your saddlebags by 11am and to vacate the tent pitches.

Doctor: If you need a doctor, please contact the reception or use the emergency phone from 10pm to 7am. The Pharma machine offers useful supplies for minor emergencies as well as handy utensils such as toothbrushes, toothpaste, and tissues. 

Drinks machines: If you happen to be thirsty, use our drinks machines in the neighbouring building in the direction of Europa-Park Camping.

Emergency: In case of emergency (such as an accident, injury, nighttime disturbance, fire), please inform the reception immediately or use the emergency phone from 10pm to 7am or dial the emergency number +49 7822 77-6110. 

Kiosk: Drugstore articles and souvenirs are available at our kiosk. The opening times are displayed on the notice board. 

Lost and found: Have you lost an item at Europa-Park Caravaning, Camping, in Tipi Town or at Europa-Park? Please direct your inquiry to the lost and found office Europa-Park. If you have lost something in the Europa-Park hotels (rooms, restaurants, bars), in the Wellness & Spa areas, at YULLBE or Eatrenalin, please use the following form: europapark.de/lostandfound-hotels. If you have lost an item at Rulantica, please send an email to fundbuero@rulantica.de. If you have found something yourself, please be so kind to drop it off at reception. Thank you!

Mail: You can give your stamped postcards to the sages of our tribe and they will send it far away by stagecoach.

Nature Centre Rheinauen: The ‘Taubergießen’ is a nature reserve which delights its visitors with rare flora and fauna. The Nature Centre Rheinauen proposes numerous possibilities for individuals, families, groups and school groups to discover this natural idyll in an educational way. For further information call +49 7822 86 45 36.

Opening times:
Reception: from 7am to 10pm

In case of emergency, please use the emergency telephone outside of reception opening hours.

Silver Lake Saloon:
Breakfast: from 7am to 10am

In the evening, the saloon is open from 5.30pm until 11.30pm. As our cook Jack has to take care of the horses, he will close his kitchen at 10.30pm. 

Times may change during HALLOWinter and the Winter season. 

Photo point: Here, for a fee, you can capture the most beautiful Western-style vacation with your loved ones.
You will find the photo point right next to the barbecue area. 

Shopping: If your supply begins to lack, Rust ‘Old Town’ has plenty of stores where you can buy everything you need.

Shuttle ‘Flex Rider’: Approximately half an hour before and after the opening and approximately one hour before and after the closing of Europa-Park, the Flex-Rider shuttle will take you from the wild West to the main entrance and back. This service is free of charge; you only have to hop on!

Tourist tax: On behalf of the town of Rust we are obliged to collect a tourist tax of €1 per adult/night (aged 12+). Enjoy further benefits during your stay in Rust. You can get your personal guest card at the reception on request, with the visitor's tax.

WiFi: Free internet access at Silver Lake City – Quick and convenient: connect to the Europa-Park Resort hot spot, accept Ts & Cs, and surf away.

Edition January 2025